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Customer Credit Memo Returned items GL entry
When I issue a customer credit memo, the GL entry that Netsuite generates is as follows:
DR Sales
CR A/R
DR Inventory
CR COGS
Sometimes there is a value generated for the COGS/Inventory entry, sometimes (most of the time) there isn't. We prefer that inventory not be replaced at a value, so when the above entry DR Inv/CR COGS is $0, it is correct from my perspective.
However, I can't figure out why sometimes it happens one way and sometimes the other way. I 've looked at how our inventory items are set up and I see no difference. The JE can't be edited, so I have to do inventory adjustments, which makes retracing steps more difficult.
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