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I need some GL Help!!

edited Sep 27, 2007 2:16PM in Accounting / ERP 4 comments

See chart below.  This is from the customer PRofitabilty report.  I wish it was the case but unfortunately, it is not possible so i am doing something wrong.

                                Total Cost   Total Rev   Total Profit
Azusa City Library ($33.88) $100.00 $133.88
Barbara Fillicaro   ($23.57)   $47.50   $71.07
Build The House           $79.35 $257.00 $177.65
Katherine Currie ($12.19) $325.00 $337.19
Richard Kilby            ($9.62)  $238.50  $248.12

Total                         $0.09     $968.00  $967.91

The negative costs come from the Frieght and Delivery costs which are being decreased with each shipment while A/R is being credited.  I think this is wrong.  Can someone tell me how to fix it?  What account should freight and delivery charges hit?

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