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Error in Customer Profitabilty Reporting?

in Accounting / ERP

I am using the standard report in NS but it seems to be somehow being taking the shipping cost as a negative cost which then gets added to the revenue.  For example the invoice total is $100, COGS is $20 and shipping cost is $10 and the customer was charged $10 it show the profitabilty as $90 whereas the shipping cost/revenue should be irrelevant.

Any ideas?

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