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Refund on revenue recognition sale
This is a mess. We need to partial refund a customer on a sale set up as revenue recognition. How do I adjust the sale to get the proper revenue recognition schedules (past and present) and produce a refund check against the appropriate GL account?
I think I need to
1) Delete the bad invoice.
2) Edit the original sales order to the correct amount
3) Re-fulfill the sales order to create the correct invoice - and correct rev rec amounts.
4) Do I re-accept payment on the new invoice. Payment will be greater than this invoice so will an overage in my AR be created - to cut the refund check against?
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