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Sending e-mails via NetSuite
We have recently gone live with NetSuite in the UK. The e-mail issue is now our biggest problem!
We are trying to e-mail our invoices via the bulk invoicing process but our customers are saying they do not receive them. We then try to e-mail the invoices individually but again the customers are saying they do not get them. This is the same for statements.
If you look in show activity it says that the documents have been sent and if you look in the messages tab it shows the message.
Is this a common problem for other NetSuite users?
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