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Incorrect Amount Due on Statement
I have a problem with many customers. When I generate a statement, it often shows an incorrect amount due, when in fact the customer is paid in full.
One customer's statement clearly shows an amount due of $131.34, even though every invoice has been paid in full. This customer was discovered today because I had to issue a credit memo to them for $12.50. If you add the $12.50 to the amount due of $131.34 it comes to $143.84. This is the same as the total of the first 2 invoices on the statement. One invoice for $50.02 and one invoice for $93.82. If you look up both of those invoices, they both show as paid in full. I don't know if this is relevant, but they were
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