Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Workaround needed for lack of customer deposit tracking
When you print a customer statement, any deposits that they have made do not show up, nor does their deposit balance. All that shows up is deposit applications. The result is that a customer who has paid enough deposit to cover multiple invoices (pretty standard for my business) never knows when they'll get a bill unless they calculate everything by hand. The statement should show the initial deposit as well as the remaining deposit balance, but it does not. This is standard functionality in QB, so I was shocked when the statement printed out without it!
Has anyone figured out a way to generate statements that include this information?
0