Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
No Limits. Just possibilities.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.

Cybersource Errors

edited Apr 16, 2008 11:32AM in Accounting / ERP 1 comment

We are trying to incorporate Cybersource with NetSuite. Ever since we added Cybersource as our credit card processor, we get the error upon check out that says the following in the Payment Method section: "Unable to Proceed. This business does not have any external payment methods defined." It happens before you enter a credit card number, so it does not seem to be tied to a credit card issue. We have 3 Cybersource accounts, and it happens on all 3.

We only get the error when we use our actual websites. We are successfully able to submit payments through the Cybersource virtual terminal with no problem, so it appears that our Cybersource account is set up properly. I also spoke to Cybersource, and they verified that everything looked fine with our account.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders