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Unexpected Error when Accepting Payments on Customer Record
We have one customer record that is will not allow us to accept payments. When we go to this customer record click Accept Payments, the browser churns..churns..churns, and a few minutes later Unexpected Error. Support thinks we may have a corrupt customer record. I have no idea how this could occur.
This is a fairly large client for us, so our AR is not looking pretty. Anyone at NetSuite have any idea? The error db is telling support that the user is canceling the request, which is definitely not the case. We have tried multiple users, multiple computers, multiple unique browsers, and nothing. We have also tried going to Transaction > Customers > Accept Customer Payment. Unexpected Error.
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