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Need help fast!! (processing first customer return)
hello anyone.
i am processing my first customer return. i've gone through authorize return and credit sale. i'm now at customer refund form and i want to credit the credit card that was used to make the purchase, however the customer's credit card info is not present. on the sales order all of the credit card info is not viewable. how should i proceed?!?! am i going to have to contact this customer for the credit card info???!!!
thanks,
tsul
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