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Automate Setting A "Custom Form" Based on Terms Selected?

in Accounting / ERP

Hi all:

We are sort of stuck with the Netsuite "Customer Deposits" lack of functionality - that is, the fact that Customer Deposits do not reflect in a customer's A/R balance causes us a bunch of problems.

One problem is that we cannot use the same "Invoice" form to send a notification of shipment to a customer that has pre-paid (via a Customer Deposit) as we do when we have a customer on credit terms.

Why? Because if we want a customer who paid via deposit to see a $0 balance and $0 Aging; and we want a customer who is on Terms to see their real balance and Aging.

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