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Converting credits to deposits
We run training courses where students pay a fee ($500) and where part of that is a non refundable deposit ($200) that they can apply to another course if they drop out. When a student cancels, we issue a RMA as a credit to their account. If we only refund $300, that leaves a negative balance (implying that we owe them money, which we do not). Is there a way to convert that -$200 balance to a customer deposit?
Thanks,
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