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Displaying Error Message on Credit Card Decline

edited Jun 9, 2008 9:55PM in Accounting / ERP 2 comments

NetSuite, could you look into making this simple enhancement request...  Our old system (we developed in house) would show the error message returned from the credit card processor.

Currently in NetSuite, we have to look up the transaction in our Verisign/PayPal manager to see what the error was.  The error message is something that gets returned with the PayFlow Response and shouldn't be too difficult to add.

Adding this in Netsuite would make the billing process much more efficient.

I believe this is Enhancement request #97238 so please go vote for it!

Also, with the above mentioned enhancement, it would also be helpful to have the pnref number so the transaction could be found easier in the PayPal Manger.  It would also be nice to have a log (as a subtab) of all associated pnref numbers with a transaction so you can see what problems were associated with that transaction.  Ideally this log would have th following fields:

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