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Refund Customers cerdit card for partial payment until further notice

edited Jun 17, 2008 8:47PM in Accounting / ERP 1 comment

So we have a SO where the customer gave us a credit card and we ran the card thru NS, the transaction cleared and the money is in our account. Then they decided they didn't want to pay for services upfront so I need to issue a credit off of the SO so that the services line item still stays open and can be billed at a later date. 
What is the appropriate way of going about this so that down the roas all of the transactions match up in NS?
JF

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