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Department/Class not working on invoices
Our business uses custom rates for almost every service, and sometimes individuals. Because of this, we create a service item for each project that has the rate, department, class, location, etc assigned to it. When the employee selects the project and service item, all the other information is there to be automatically pulled in.
Our problem is this: when creating the invoice using billable time, the invoice does not pull in the information (department, class, location) from the service item, and then places the invoice in a department that has no name, class or location.
How can this be fixed so that the invoice pulls the information from the service item used by the employee when they enter their time?
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