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Restocking Fee - how to handle in Netsuite?
Folks,
I've been reading the document on Customer Return Management best practices in Netsuite Central, and I read:
Restock Fees
If you wish to charge customers a fee to restock returned items, create records for Other Charge Items. For example, to charge customers a 15% restock fee, you can create an Other Charge in the amount of -15%. Then, when you add that Other Charge item to the credit memo, the amount credited to the customer is debited 15%, which you retain.
Read Creating Item Records for more information.
I'm sure I'm just being dense today, but how can one create an 'other charge' in the amount of -15%? Do I create an "other charge item for sale" and if so, I can't actually assign it a -15% price, can I?
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