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Overpayment - how to issue return check
When we accept a payment that exceeds the the customer's open balance what is the best way to generate a check for the refund?
I realize that's probably a stupid question for most of you but it's the first time I've had to deal with it. We have a payment with $114.25 unapplied and we don't anticipate any additional orders from this customer. We would like to print a check for the overage amount and also send a statement or something similar showing them what has happened.
Any guidance greatly appreciated.
Steve Klett | Senior Developer
NetValue Technology
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