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Return status on RA-Credit
I processed a return using the RA-Credit form in order to generate a credit memo. The button on the RA says "Refund"....it's been that way forever and it SHOULD say "Credit", but regardless, when all is said and done you do have a credit memo.
However, the RA status is "Refunded". This caused my boss some heartburn until I could prove to him that an open credit memo for it exists and nothing was actually refunded to the customer.
So my question is: shouldn't the RA status be "Credited"????
Thanks,
Cecelia
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