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PDF Files Attached as 'Document Type' Word Files
We routinely attach Acrobat PDF's of our customers' PO's to their sales orders. This works great except for one of our users, because for them NetSuite sometimes interprets the PDF file with a .PDF extension as a Word file, and assigns it the 'Document Type' of Word File. Then the icon for the file in NetSuite is a Word icon for everyone and when the file is downloaded by anyone, Windows tries to open it with Word. The user has reported it to NetSuite, but they have no idea what is causing this.
Can anyone help?
Thanks,
- Miguel
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