Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Don't miss out on our Pop Quiz You only have until November 7, 2025, 2:00PM ET to comment your answers and earn rewards! Click here for more details.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

Where is the "Refunds Payable" account used?

edited Oct 1, 2009 2:20PM in Accounting / ERP 2 comments

I'm reworking some of our refund policies and I've been advised to do the following:

[snip]


...there is a system account called something like "Refunds Payable".  When you check the "Create Check?" box on the Issue Customer Refund screen, it flows thru the Refunds Payable account.  The Issue Customer Refund in this scenario would debit A/R (increase the asset), and credit Refunds Payable (increase the liability).  Then the linked check would debit Refunds Payable (decrease liability) and credit Checking (decrease asset).  So there is a debit and a credit in the Refunds Payable account that wash each other out.

Steve Klett | Senior Developer
NetValue Technology

image-8cb77df5036e1-7e7f.png

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders