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Can't set VSOE on line items on sales order?

edited Jan 26, 2014 7:24PM in Accounting / ERP 2 comments

I'm not able to manually set line items on the sales order. I can put in a default VSOE price in the item record which populates on the sales order but I can't override it as it is greyed out. The documentation says we should be able to manually override if there are multiple VSOE prices per item. Has any one experienced this?

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