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Custom RMA Approval queue for Management

edited Nov 23, 2009 1:07PM in Accounting / ERP 2 comments

I also have this posted here: https://usergroup.netsuite.com/users/showthread.php?t=2003&page=2


Is there a way to setup an approval process for RMA's? We're looking to have RMA's over $XX amount go to the sales reps manager for approval prior to fully entering into the RMA process. Can the Expense or Purchase approver fields be used for this? Ideas and suggestions are welcomed, I'm completely stumped.

~ JocelynM

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