Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Auto Generated ARN numbers
We've just moved to forcing the ARN number to be unique, by unsetting "allow Override" in the preferences.
So now when an ARN is created, rather than their being a number in the ARN field, it now simply says "To be Generated" - and then obviously creates a unique number when the transaction is saved.
However, we create ALL our ARNs whilst talking to customers on the phone, and need to be able to quote them the ARN number ASAP.
So what's happening now, is the ARN is being saved and the screen bounces back to the original Cash Sale transaction. Which then means we have to manually navigate back to the ARN in order to give the customer the number.
0