Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Changing Customer Field On Transactions
Hi,
I recently started work for a distributor. I recently found out that the company has been keeping track of their reseller's end users (our customer's customers) by entering them as a child customer of the reseller's customer record. The only thing identifying them as an end user is a customer field check box that called something like 'Not A Reseller'. Then they choose that child customer when quoting or creating a sales order or invoice. So, on the transaction in the customer field it looks like this:
ABC Reseller : 123 End User
I'm a bit confused here...does this mean in the case above (say it's an invoice) that they're actually invoicing '123 End User'?
0