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Expect Return on Vendor Return Authorization
How do we process this scenario correctly?
1. Defective item from inventory needs to be returned to vendor FOR REPLACEMENT
2. We contact vendor and complete RMA with Vendor
3. We enter 'New Vendor Return Authorization' in NetSuite
4. We fulfill the item and ship back to the vendor from NetSuite
5. ???? how can we track or associate the item when it is returned to us from the Vendor to replace the item we shipped.
Inventory has been reduced properly, but how do we relate a receipt to the Vendor Return when it is for replacement and NOT credit?
Thanks,
Brian
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