Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Sales tax not being charged when the customer is exempt?
We have a major sales tax issue.
We have taxable items and non-taxable items, these are marked in our system. We also have customers who are tax exempt, these are also marked.
As it is now, tax exempt customers are paying NO sales tax at all on any item on any sales order.
BUT according to Pennsylvania SALES TAX LAW: Tax exempt customers must still pay sales tax on ANY item that is not used in production (these are the items we have marked as "TAXABLE" in our system).
Please SEE SCREENSHOT FOR VISUAL EXPLANATION...
How can we fix this?
0