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Best practice for items with core deposits (req exchange)
We are in the automotive industry and have a set of items that require the customer to bring in their old one when purchasing a new one. These items are re-manufactured / rebuilt items.
Typically, a customer will purchase the new item and provide (pay) a core deposit (depends on the item).
At a future time, the customer will send their old one (core) for us to inspect and get rebuilt. If its rebuild-able, we issue the customer a credit.
The re-manufactured items are inventory items. I was debating if I should use a custom field for the core deposit amount, or a non-inventory item.
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