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Cash Sales has refunded but status remains as Undeposited
We have done the "Refund" for the Cash Sales and the result of it is the "Cash Refund" transaction, but we cannot find a way to knock-off/apply between them.
But the Cash Sales status is still remain "Undeposited" even if it has been refunded.
In view the GL impact for "Cash Sales" and "Cash Refund", it just look like both transactions knock-off each other, and we expecting the “Cash Sales” status not show as “Undeposited”.
Questions:
1) How do we apply(knock-off) the Cash Sales ?
2) Why the status of Cash Sales remains as “Undeposited” ?
Please advise. Thanks.
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