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Payments failing suddenly

edited Mar 7, 2012 5:45AM in Accounting / ERP 4 comments

We use RBS worldpay merchant to process card payments

All of a sudden we can't take payments - most of the morning we've had 'an unexpected error' messages on sales order submission but now we can't process payment at all through netsuite sales orders

The 'Bill sales orders' status screen shows payment attempts from the past half hour all with 'There was a problem with your WorldPay credentials. Please be sure you are using the correct combination of Installation ID, Merchant Code and XML Password' error

Anyone else encountering this?

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