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Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Voiding Cheques
We are using Netsuite Canada and we are trying to void a cheque (aka "check" for those of you in US;)). Note that we have the "Void Transactions Using Reversing Journals" preference turned ON. When we click on "VOID" it opens up a New Voiding Journal Entry that debits our bank account for the total amount (including tax), but only credits our expense account for the subtotal amount (before tax). When we click "save:, we get this error message saying :"The amounts in the journal entry must balance."
Note that the fields are uneditable so we can't do anything to balance this voiding transaction. Also note that this isn't a problem when voiding a bill payment.
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