Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Non-posting transactions in closed periods
Hello,
I have two non-posting transactions in closed periods, few years back which I discovered recently as I reconcile A/R accounts.
One is deposit application transaction and one is customer refund; both have been processed showing correct customer balance yet no GL posting resulting my A/R reconciliation out of balance.
I have contacted NetSuite customer service and the rep has checked our replica account on her end; there is no way around it but to reopen the period and delete those non-posting transactions to have those invoices revert back to open status again.
And after that, I can just make adjustments on the current period for the correponding transactions.
0