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Using 2 different Cash Sale forms?
Backstory- We recently had to make a change in our tax calculations to collect sales tax on shipping in addition to product (previously only on product).
We made this change and seemed to be working well at first. The Sales Order would reflect the proper sales tax. However, when the SO was billed the resulting Cash Sale only had tax calculated on the product. After speaking with NS support we determined this was because we had the Shipping tab set to not be shown on the Cash Sale. This was done intentionally as we enter directly into Cash Sales for our in-store POS sales since there will never be shipping on those and it just added additional work for cashiers.
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