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Customer Deposit Refund

edited Feb 27, 2013 10:05PM in Accounting / ERP 2 comments

Dear all,

I have got an interesting question.

We usually add a customer deposit apply to the invoice for the customer payment.
But, I have a case that the customer have paid a big amount deposit(e.g. $10000). And finally they only ordered a small amount of product(e.g. $5000). Now the customer want to do a refund to the deposit. I can find nowhere to do the refund and apply back to the customer deposit to written the customer deposit off.

Did anyone faced the same question before and have some interesting ways to work around this?

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