Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Posting Journals in A/R
I am trying to clear a small overpayment from a customer account by journalling the amount to a suspense account. When I save the journal, the journal shows a status of "Approved for Posting" under Customer>Sales>Transactions and the customer balance does not change.
It seems I need to post the journal. How?
I am an administrator with full posting rights and should not require approval for posting journals. I can find no steps in the help menu to tell me how to post it along to update the balance.
Any ideas?
0