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Unable to create sales orders directly from customer profile

edited Mar 14, 2014 1:11PM in Accounting / ERP 18 comments

Something's changed overnight in our account.  My users reported that they can't click on the little green 'new' icon on a customer profile to create a Sales Order.  They're able to create invoices and cash sales per normal (along with the other content types), but Sales Orders are no longer an option.

I don't think it's permissioning, as I can't do it as an Admin.

Has anyone else lost this capability today?

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