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How to Downsell a Sales Order prior to Fulfillment?
Here is my situation.
My sales guy created a sales order in NetSuite in 2014. Recently my customer realized that he would not need the quantity he originally ordered and like to reduce certain quantity. My problem is I have not fulfilled or billed the item on the order. How will I be able to downsell the item if I cannot create a RMA? In addition, I would like to downsell the item in 2015 instead of 2014.
Any advice would be greatly appreciated.
Michael
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