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Sales Orders Can Only Ship To The Customer's Default Shipping Country
Our company is going through an implementation of Netsuite, and we have encountered a major issue that professional services has been unable to provide a workaround for:
We have customers who are based in the USA and Canada, including a subset of customers who are based in the USA and have shipping addresses in Canada and vice-versa. We have found that if one of these customers has a default shipping address in Canada, then NONE of their US addresses can be selected on a sales order. And if a customer has a default shipping address in the US, then none of their Canadian addresses can be selected. We have been unable to find any workable solution to this. Has anyone else encountered this issue, and if so,
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