Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Importing items - errors and prices
I am having trouble importing items since version 11. I keep receiving the following message.
Errors in item record import:
Record 1: The storeDisplayThumbnailRef element contains a reference that is not unique. Please correct the file and import again. <storeDisplayThumbnailRef> <name>8241.jpg</name></storeDisplayThumbnailRef>
I also find that it is no longer uploading prices.
Please help!
Mary
0