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Unapplying Credits

edited Dec 23, 2019 11:05PM in Accounting / ERP 1 comment

Is it possible to unapply credits from a closed period?  I have instances where a credit was generated and applied to the associated invoice in one period, and then the customer pays that invoice (not taking the credit) in the next period.  In order to match the customer's records, I need to unapply that credit and cannot.  I end up having to show the money as unapplied cash and that has created a whole different issue with how Netsuite handles it.

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