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Impact of Credit Memo on Sales Order
I have a sales order that has been fully fulfilled and fully billed on several invoices. I have had to credit one of the invoices - this process changes the status of the invoice in question to "fully billed", however it has no impact on the number of items billed on the invoice. Is this correct or am I doing something wrong? If this is correct how do you suggest I do the correct invoicing (keeping it linked to the original sales order) given that the sales order is still "Fully Billed"
Tx
Channing
0