megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Sales Team not flowing through to Invoice

edited Dec 23, 2019 11:01PM in Accounting / ERP 13 comments

Our system is currently not selecting the default sales team listed on the sales orders for our sales and therefore our forecasting capability is for naught.

To create invoices we select the transaction menu item, "invoice billable customers", then invoice for each item for each customer.

Is this the correct method?  Per all the documentation I am reviewing the sales person that was on the original opportunity and sales order should also be on that invoice.

EDIT UPDATE:

We are also not seeing any of the following SO items flowing through to the invoice:

Opportunity
Department
Class
Location 
Due Date 

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

This Week's Leaders

This Month's Leaders

All Time Leaders