Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
HELP! Erroneous Payments without Payment Method
Hi,
I just found a HUGE problem.. our AR person has been processing our payments..
And from "Accept Payments", she has been hitting "SAVE and NEW" after looking someone up to see if they a CC on file.
We have "auto apply" turned on, so it is filling in the payment amount, with the amount of their open invoice.. BUT they have NOT paid anything.. The Payment Method is BLANK, but it is still accepting it as a valid payment.
If the Payment Method is BLANK.. it should return an ERROR.. and it is NOT, instead it just marks the person as paid.
0