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Basic Credit Memo Question

edited Dec 23, 2019 11:00PM in Accounting / ERP 6 comments

I tried to search for this but could not find an answer.  If we have a customer who will not pay, is the credit memo the right way to charge off the invoice? 

If so - what are the steps, I dont want to credit the inventory back so I think I have to delete the inventory from the credit memo, but do I then have to create some kind of item?  Do I have to create some kind of bad credit account?

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