Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Wrong invoice form being used when fulfilling sales orders
I am having problems with getting the correct invoice form to be used when I fulfill sales orders in a batch.
We have long used two separate invoice forms. What I have done up to now is to have two separate roles set up. Each role has a different invoice form specified as the Preferred form. I change the role I'm using depending on which invoice form I want used.
As I say, up to now this seems to have worked (although it might have just been luck or coincidence).
But now I’ve set up a third invoice form and I can’t get the system to use this one when I’m fulfilling sales orders, even though I set up a third role and set the correct invoice form as the preferred form.
0