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Setting Default Cash Account

edited Dec 23, 2019 10:58PM in Accounting / ERP 4 comments

Hi,

We recently opened an additional bank account with our bank and have changed the account in which our cash receipts are deposited.  We added an additional GL account but when we use the Accept Customer Payment Screen or Make a Deposit, the default account is still our original cash account, not the new one.  We cannot inactivate the original account as we still use it as an operating account.

Is there a way to set a default account for customer payments?

Any help would be appreciated - thanks!
-Carrie

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