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EDI with Contracts - Editing Terms?

edited Dec 23, 2019 10:50PM in Accounting / ERP

Greetings all,

We are running NetSuite OW and utilizing the software vertical renewals module.  We have sales being entered both through the UI and through EDI.  Orders entered in netsuite generate an opportunity at 90 days and can be renewed.

Our problem is this - If a renewal order is entered through EDI the system reads it as a "New Contract" and automatically sets the Contract Start Date to whatever date the order was saved on.  This is bad in two ways: [LIST=1]
[*]The status of "New Contract" cannot be changed via edit.
[*]Even when the saved EDI Sales Order is edited and the already generated renewal opportunity is referenced, early renewals entered through EDI create a new contract that does not match the end date on the opportunity's parent.  This date (to my knowledge) cannot be edited.

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