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Reuse Recognized Revenue?
We post invoices for future seminars, accept deposits, then often deliver the seminar a year later.
We have customers who end up not being able to attend, and ask us to hold their deposit for the future. We leave it on an open invoice.
We need to recognize the revenue, but also be able to allow the customer to use it later on a future seminar. Perhaps something like a credit memo?
Has anyone done this, and is there a way to automate so that an accounting staff member does not have to be involved in the second transaction, using already recognized revenue?
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