Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Client or Server script to work with the 'escalatee' list on a case
I need to escalate a case to a specific employee (add them to the escalatee list) when certain fields are selected. I've tried a couple different ways to get access to this list but so far I'm not finding it.
Anyone know if it's possible to add, remove, etc to the escalate to list from client (preferred) or server script?
Thanks,
Steve
Steve Klett | Senior Developer
NetValue Technology
0