Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
No Limits. Just possibilities.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!

We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.

View Your 2025 Community Recap

Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!

Trying to Debug a Script User Error: INVALID_KEY_REF

edited Dec 2, 2019 6:22PM in SuiteCloud / Customization 2 comments

I have a sheduled server side script called 'setMgrOnInvoicesCreatedYesterday' that has the effect of setting a custom field value ('custbody_contractmanageratcreation') on all invoices created yesterday.

The script has just started throwing a user error as shown below:

Function: setMgrOnInvoicesCreatedYesterday
Error: INVALID_KEY_OR_REF
Invalid custbody_contractmanageratcreation reference key 21348.
Stack Trace: setMgrOnInvoicesCreatedYesterday(setMgrOnInvoicesCreatedYesterday:15)


I have 22 invoices created yesterday and the script has behaved as expected for 16 of them but it's now getting 'stuck' with this error.  It's running every 2 hours and is getting the same error every time.

I'm guessing that there's a problem with one of the invoices that is causing the script to fail but the user error information doesn't really give me anything to work with the figure out what's wrong.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders