Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Detecting Sales Rep field changed in Before Submit
I've trying to find a way to detect a change in the Sales Rep field in a Before Submit script. This seems straight forward, but we are using Sales Teams. Specifically, I'd like to know the primary sales rep before and after the submit.
I tried variations of the following but it doesn't seem to work:
var oldRecord = nlapiGetOldRecord();
var newRecord = nlapiGetNewRecord();
var oldSalesRep = oldRecord.getFieldValue('salesrep');
var newSalesRep = newRecord.getFieldValue('salesrep');
No matter what I do, the old and new sales rep vars are always the same value. Is this a bug, as designed, or otherwise. Also, are there other ways of getting the old and new value for a Primary Sales Rep on a Customer record.