Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Detecting Sales Rep field changed in Before Submit
I've trying to find a way to detect a change in the Sales Rep field in a Before Submit script. This seems straight forward, but we are using Sales Teams. Specifically, I'd like to know the primary sales rep before and after the submit.
I tried variations of the following but it doesn't seem to work:
var oldRecord = nlapiGetOldRecord();
var newRecord = nlapiGetNewRecord();
var oldSalesRep = oldRecord.getFieldValue('salesrep');
var newSalesRep = newRecord.getFieldValue('salesrep');
No matter what I do, the old and new sales rep vars are always the same value. Is this a bug, as designed, or otherwise. Also, are there other ways of getting the old and new value for a Primary Sales Rep on a Customer record.
0